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Agile Product Lifecycle Management (PLM) Running Out of Memory Troubleshooting Guide (Doc ID 1343009.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.2.0.0 to 9.3.1.1 [Release 9.2.0.0 to 9.3.1.0]
Information in this document applies to any platform.
***Checked for relevance on 08-Apr-2014***

Purpose

This document provides information on troubleshooting out of memory issues encountered by the Agile Product Lifecycle Management (PLM) application.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Agile Running Out of Memory
 A Troubleshooting Guide
 1. Overview
 2. Java Memory Areas
 3. Java Memory Configuration
 4. Symptoms and Error Messages
 4.1 Symptoms
 4.2 Error Messages
 5. Causes of Running Out of Memory
 6. Troubleshooting Methods and Tools
 6.1 Agile Memory Monitor/jconsole
 6.2 Garbage Collection (GC) Logging
 6.3 Heap Dump
 6.4 Non-Heap Memory Troubleshooting
 7. Troubleshooting Flow
 Step 1 - Collect Data (1st Round)
 Step 2 - Confirm JVM is Running out of Memory
 Step 3 - Collect Data (2nd Round)
 Step 4 Analysis and Workaround/Solution
References

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