Messaging Manager Statistics are Not Recorded
(Doc ID 1343424.1)
Last updated on MARCH 17, 2023
Applies to:
Oracle Communications Network Charging and Control - Version 4.0.0 and laterInformation in this document applies to any platform.
Symptoms
Processes statistics are periodically gathered by smsStatsDaemon process which runs on SMS (Service Management System), SLC (Service Logic Controller) and VWS (Voucher Wallet Servers) nodes. Gathering defined statistics is executed depends on collection mode which can be selected when you create new statistic or editing existing one.
Operator Functions -> Statistics Viewer
Once opening the Statistics Viewer screen there were no statistics shown, where actually the SLC is carrying traffic. The picture below shows that there were no records (value is zero) for all the Messaging Manager statistics:
Changes
Messaging Manager version 4.0.3.3 or up has been installed.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |