How System Admin Can Access User's Mail in WebMail (aka Messenger Express) (Doc ID 1344324.1)

Last updated on FEBRUARY 19, 2015

Applies to:

Oracle Communications Messaging Server - Version 5.0.0 to 6.3 [Release 5.0 to 6.3]
Information in this document applies to any platform.
Checked for relevance on 07-Jul-2014.

Goal

In Webmail (aka Messenger Express), this document explains how an administrator can connect into another user's mailbox, as if they were that user.

The applies to the Messenger Express feature of Messaging Server 5.x and 6.x, which was deprecated and removed from Messaging Server 7.x in favor of the new Convergence client.

Solution

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