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Missing Account Reference ID Errors Reported (Doc ID 1346303.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 4.4.0 [Release 2.2 to 4.4]
Oracle Communications Network Charging and Control - Version 4.2.0 and later
Information in this document applies to any platform.

Symptoms

Exception warnings and error messages are being thrown intermittently by the beVWARS processes on the Voucher Wallet Servers (VWS), and/or the ccsCDRLoader process on the Service Management System (SMS), as shown in the examples below:

beVWARS:

WARNING: Processing Exception on VWARS while processing be::Protocol Message: be VWARS RuntimeError: Error running plug-in 'ccsVWARSExpiry.so:walletQueriedEvent': CCS RuntimeError: AccountType 0 is invalid

 

ccsCDRLoader:

ERROR: Skipping CDR error: 'CDR::Exception: Malformed CDR: mandatory tag missing or empty: ACCT_REF_ID'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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