Exception Raised On Activation Task In OSM-ASAP Interaction "ORA-20502: Automation context not found" (Doc ID 1347206.1)

Last updated on APRIL 12, 2023

Applies to:

Symptoms

Using the activation task in OSM-ASAP interaction of Design Studio, the exception below occurs if both managed servers of the cluster architecture are active. If only one node is running we don’t see this exception. In the first case, although the exception occurs, the ASAP interaction works fine.

The problem occurred when we started using "activation task", a Design Studio component.

The error message in a log:

java.sql.SQLException: ORA-20502: Automation context not found.
ORA-06512: at "ORDERMGMT2.OM_AUTOMATION_PKG", line 85
ORA-06512: at line 1

at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)
at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:133)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:206)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:455)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:413)
at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1034)
at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:191)
at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:950)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1223)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3386)
at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3487)
at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:3858)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1374)
at weblogic.jdbc.wrapper.PreparedStatement.execute(PreparedStatement.java:98)
at com.mslv.oms.dataaccesslayer.CallableProxy.executeStatement(Unknown Source)
at com.mslv.oms.dataaccesslayer.a.execute(Unknown Source)
at com.mslv.oms.dataaccesslayer.CallableProxy.execute(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationDispatcherImpl.getClusterRequestContext(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
at weblogic.ejb.container.internal.MDListener.run(MDListener.java:744)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

Cause

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