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Voucher Wallet Server Interaction Fails with "Message content error: Map key [BTYP] does not exist" (Doc ID 1347434.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 4.4.0 [Release 2.2 to 4.4]
Information in this document applies to any platform.

Symptoms

When a Control Plan contains a node which triggers a WI_Req (Wallet Information Request) to a VWS (Voucher Wallet Server) such as a PCSB (Periodic Charge State Branching) or a ASB (Account State Branching), an exception can be thrown by slee_acs signifying a failure in the processing of the returned ESCHER message:

Aug  4 11:44:42.048293 slee_acs(7314) ERROR: FOXActionHandler: Error processing message: Escher error: Message content error: Map key [BTYP] does not exist


This error is logged by the slee_acs process(es) on the SLCs (Service Logic Controllers), so can be found in:

/IN/service_packages/ACS/tmp/slee_acs.log

or

/var/adm/messages

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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