Duplicate Cycle Arrears On Migrated Accounts
(Doc ID 1348313.1)
Last updated on OCTOBER 17, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Steps ;
28/4 : Cycle start_t on purchased_product
17/5 : Account migrated with status in active
28/5 : Billing DOM (Day Of Month)
30/5 : Account activated with date 28/4, BRM (Billing and Revenue Management) creates cycle arrear for 28/4 to 28/5
4/7 : Trial billing run, BRM generates a second cycle arrear for 28/4 to 28/5
So both cycle arrears are generated by BRM (and not by migration).
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |