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Duplicate Cycle Arrears On Migrated Accounts (Doc ID 1348313.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Steps ;

 28/4 : Cycle start_t on purchased_product
 17/5 : Account migrated with status in active
 28/5 : Billing DOM (Day Of Month)
 30/5 : Account activated with date 28/4, BRM (Billing and Revenue Management) creates cycle arrear for 28/4 to  28/5
 4/7 : Trial billing run, BRM generates a second cycle arrear for 28/4 to  28/5

 So both cycle arrears are generated by BRM (and not by migration). 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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