Real-time Pipeline Crash During Billing-Time Discounting (Doc ID 1349500.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.5.0.0.0 [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
**Checked for relevance on 19th August 2013**

Goal

After having set up a new system including a real-time processing pipelines for billing-time discounts), during the billing process CM is trying to re-direct flist to EM module of real-time discounting pipeline by using PCM_OP_RATE_DISCOUNT_EVENT opcode, but the real-time pipeline process breaks down.

The IFW process has terminated with a core, as per nohup.out:

Attempt to exit due to signal caught: SIGSEGV


and the CM pinlog reports an error like:

D Thu Jul 14 10:54:18 2011 brm74.spb.fors.ru cm:26842 cm_em.c(22):396 1:brm74.spb.fors.ru:pin_bill_accts:26835:-179668080:0:1310626458:0
CMAP fwd_op_to_em: pcp_send DONE
E Thu Jul 14 10:54:18 2011 brm74.spb.fors.ru cm:26842 pcp_xdrst.c(53):3084 1:brm74.spb.fors.ru:pin_bill_accts:26835:-179668080:0:1310626458:0
received PIN_ERR_STREAM_EOF, closing socket


What could be the reason, and a solution to this crash?

Solution

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