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Credit Limit Error With Unrelated Product And Discount After Patch 9174173 (Doc ID 1349941.1)

Last updated on OCTOBER 19, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Test Scenario:
1. Sun Sep 15 13:31:34 2024 Create account with 1 hour back date and Day Of Month (DOM) 3 days later
2. Mon Sep 16 13:00:22 2024 Purchase cycle forward discount back date for 3 hours(1726452015) Mon Sep 16 10:00:15 2024
3. Similar to step2, but purchased cycle forward product charge.

Result:
Step 1 and 2 successful.
Step 3 failed with "credit limit" error from customer center.

Cause

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In this Document
Symptoms
Cause
Solution


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