Weblogic Threads Stuck While Processing Work Order In ASAP (Doc ID 1353424.1)

Last updated on DECEMBER 29, 2023

Applies to:

Oracle Communications ASAP - Version 5.2.4 and later
Information in this document applies to any platform. *** ***

Symptoms

ASAP suddenly stops processing work orders and after investigation, it was figured out that Weblogic threads got stuck due to some issue and a few orders were in a 101 state (i.e. "WO Loading state"). After that not a single order was submitted to the SARM.

Changes

Cause

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In this Document

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Weblogic Threads Stuck While Processing Work Order In ASAP (Doc ID 1353424.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!