Appointment Slot Request from CCB to MWM fails after installing 10117134 (Doc ID 1359802.1)

Last updated on SEPTEMBER 19, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 to 2.3.1 - Release: 2.2 to 2.3
Information in this document applies to any platform.

Symptoms

After install Oracle Utilities Framework patch 10117134, calls from the CC&B Appointments page to MWM to retrieve appointment slots fails with "External System (MWM) Is Not Available".  

Changes

Installation of FW patch 10117134.  

Cause

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