Integration Testing of a New GGSN Fails with "No service found for CCR" Error Message (Doc ID 1362972.1)

Last updated on MARCH 27, 2015

Applies to:

Oracle Communications Network Charging and Control - Version: 4.0.0 and later   [Release: 4.0.0 and later ]
Information in this document applies to any platform.

Symptoms

All of the test calls run during integration of a third-party GGSN (Gateway GPRS Support Node) are failing for an unknown reason.

When DCA (Diameter Control Agent) debug is turned on, the following can be observed in the DCA log file:

2011/09/21 09:58:02 ControlAgent.cc 754 [23779] diameterControlAgent ControlAgent::recv_credit_control()
2011/09/21 09:58:02 ControlAgent.cc 766 [23779] diameterControlAgent INITIAL_REQUEST received.
[....]
2011/09/21 09:58:02 SessionDelegator.cc 254 [23779] diameterControlAgent Multiple Services allowed
2011/09/21 09:58:02 SessionDelegator.cc 266 [23779] diameterControlAgent Initial request: No Service-Identifier or Rating-Group in request. Waiting for CCR Update.
[...]
2011/09/21 09:58:23 StateIdle.cc 143 [23779] diameterControlAgent No service found for CCR
2011/09/21 09:58:23 StateIdle.cc 163 [23779] diameterControlAgent MSCC service, based on Service-Identifier not found
2011/09/21 09:58:23 GenericAnswer.cc 120 [23779] diameterControlAgent GenericAnswer::setResultCode: 5031


DCA log file is usually located at /IN/service_packages/DCA/tmp/

Changes

Integration of a new GGSN in the network.

Cause

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