Tax Applied For Item Adjustment On Billed Item Not Impacting Monitor Balance
(Doc ID 1363956.1)
Last updated on MAY 15, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
There is an item adjustment done on the billed item, and this is inclusive of the tax amount. This tax amount is not impacting the monitor balance and the subscriber may be able to consume more than the limit.
Steps to reproduce :
1. Created account
2. Set the credit limit at account level.
3. Run the billing which applied the tax.
4. Do a debit item level adjustment on the billed item. This applied the adjustment + tax amount.
5. Run the pin_montior_balance. The adjustment is added to monitor balance, But the tax amount on the adjustment is not getting added to monitor balance. The tax event generated for this adjustment is /event/billing/adjustment/tax_event. This event is not added to monitor_queue
1. Created account
2. Set the credit limit at account level.
3. Run the billing which applied the tax.
4. Do a debit item level adjustment on the billed item. This applied the adjustment + tax amount.
5. Run the pin_montior_balance. The adjustment is added to monitor balance, But the tax amount on the adjustment is not getting added to monitor balance. The tax event generated for this adjustment is /event/billing/adjustment/tax_event. This event is not added to monitor_queue
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |