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When Attempting to Download an Attachment by Clicking on the Attachment HyperLink Using Internet Explorer (IE), the File is Not Downloaded Due to Extra Cookies (Doc ID 1364835.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Get. CheckOut attachment using Internet Explorer, the following error occurs.

ERROR
-----------------------
Internet Explorer cannot display the webpage

Error in Weblogic log:

<BEA-101020> <[ServletContext@955659355[app:Filemgr module:Filemgr.war path:null spec-version:null]] Servlet failed with an Exception java.lang.IllegalStateException: strict servlet API: cannot call getWriter() after getOutputStream()

WHAT IS WORKING
-------------------------------
Other Browser types e.g. FireFox, Chrome are able to Get, CheckOut attachments

STEPS
-----------------------
Perform a Get, Checkout of an attachment using Internet Explorer

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix for versions below 9.3.3
 To determine your cookies to exclude:
 Fix for 9.3.3.0
References


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