When Attempting to Download an Attachment by Clicking on the Attachment HyperLink Using Internet Explorer (IE), the File is Not Downloaded Due to Extra Cookies (Doc ID 1364835.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Get. CheckOut attachment using Internet Explorer, the following error occurs.

ERROR
-----------------------
Internet Explorer cannot display the webpage

Error in Weblogic log:

<BEA-101020> <[ServletContext@955659355[app:Filemgr module:Filemgr.war path:null spec-version:null]] Servlet failed with an Exception java.lang.IllegalStateException: strict servlet API: cannot call getWriter() after getOutputStream()

WHAT IS WORKING
-------------------------------
Other Browser types e.g. FireFox, Chrome are able to Get, CheckOut attachments

STEPS
-----------------------
Perform a Get, Checkout of an attachment using Internet Explorer

Cause

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