Preview For Custom Attributes Are Not Displayed (Doc ID 1365207.1)

Last updated on AUGUST 08, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer can not create new Custom Attributes. They receive a error message " 504 Gateway Time-out", and the Preview does not display. 

Changes

 Customers may experience this behavior after importing/refreshing a database as the configuration is stored on the ASAP.USER_PREFERENCE table (example Production to Test). 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms