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Preview For Custom Attributes Are Not Displayed (Doc ID 1365207.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer can not create new Custom Attributes. They receive a error message " 504 Gateway Time-out", and the Preview does not display. 

Changes

 Customers may experience this behavior after importing/refreshing a database as the configuration is stored on the ASAP.USER_PREFERENCE table (example Production to Test). 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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