Bill Determinants Not Successfully Passed To CC&B from MDM

(Doc ID 1369029.1)

Last updated on OCTOBER 19, 2011

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1 and later   [Release: and later ]
Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later    [Release: 2.3 and later]
Information in this document applies to any platform.

Goal

With CC&B 2.3.1 SP3 installed (including summary account billing changes), online usage requests fail with the following error:


SYSUSER - 771489-14034-1 2011-10-12 14:18:52,004 [[ACTIVE] ExecuteThread:
'30' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR
(ejb.mdb.ServiceExecutor) Message could not be processed
com.splwg.base.api.businessObject.NoSuchSchemaNodeException: (Server Message)
Category: 11001
Number: 1860
Call Sequence:
Program Name: UsageRequestUpdate_Impl
Text: The element /C1-UsageRequestNonCyclical has no such node named
saSkipInfo of type group.
Description:
Table: null
Field: null



Solution

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