OSM Administrator Returns Error - Unable to connect, Please make sure both the server and port number are correct Or invalid password
(Doc ID 1370112.1)
Last updated on FEBRUARY 23, 2024
Applies to:
Oracle Communications Order and Service Management - Version 6.3.1 to 7.2.4 [Release 6.3 to 7.2]Information in this document applies to any platform.
Symptoms
OSM Administrator is unable to connect to OSM 6.3.1 environment on Windows 7 Enterprise(64-bit), get the following message:
"Unable to connect, Please make sure both the server and port number are correct."
On the same machine , we also have a OSM 7.0.3 environment and we are able to connect to it using OSM 7 Administrator client(build 7.0.3.675).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |