MWM v2 Priority Profiles and Related Parameters (Doc ID 1371723.1)

Last updated on NOVEMBER 21, 2011

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 2.0.1.4 and later   [Release: 2.0 and later ]
Information in this document applies to any platform.

Goal

1. What is the impact of the Allocation Rule, Offset, Start Offset, Initial Priority, End Offset and Final Allocation Priority fields in the Priority Profile Admin Table?

2. Does a "Mandatory" Allocation Rule force an immediate allocation of an Activity regardless other cost parameters?

3. Would a Priority Profile configured with no Offset, and increasing cost parameters from initial of 100 to final of 300 result in Activities being allocated before any Activities associated with a Priority Profile with no Offset and increasing cost parameters from initial of 50 to final of 100?

Solution

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