Lost Inbox Sharing Permissions After Moving To New Server With Rehostuser (Doc ID 1372931.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Symptoms

After moving users from store mail1 to store mail2, they cannot access the shared INBOX anymore. Other shared folders are working fine, it's only the INBOX which fails.

Situation:
Before: User A's mailfolders A.INBOX and A.Sent were accessed by user B on (the same) server mail1.

Change:
We moved both users A and B to server mail2, using rehostuser

Result:
User B can access A.Sent, but not A.INBOX, although the permissions look fine on server mail2.

Remark:

<msg-server-root>/sbin/mboxutil -lxp user/userA/* 

shows that INBOX has been setup to be shared.

Changes

Moving users to another store with rehostuser

Cause

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