Extend existing Mobile Workforce Management to Customer Care and Billing Integration (Doc ID 1374508.1)

Last updated on NOVEMBER 07, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Oracle Utilities Mobile Workforce Management - Version: 2.0 and later    [Release: 2.0 and later]
Information in this document applies to any platform.

Goal

We need to extend an existing Mobile Workforce Management to Customer Care and Billing integration.

  • PIP ABCS name is: ProcessWorkOrderOUCCBUtilitiesProvABCSImpl
  • Target CCB service was: C1FACompletionExtSysStruct (which points to a base product Cobol called CIPOFCEP)

Solution

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