Extend existing Mobile Workforce Management to Customer Care and Billing Integration (Doc ID 1374508.1)

Last updated on FEBRUARY 15, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Mobile Workforce Management - Version 2.0 and later
Information in this document applies to any platform.

Goal

***Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

PIP/PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work
URI - Uniform Resource Identifier
XAI - XML Application Integration
XSL - eXtensible Stylesheet Language
AIA - Application Integration Architecture

We need to extend an existing Mobile Workforce Management to Customer Care and Billing integration.

PIP ABCS name is: ProcessWorkOrderOUCCBUtilitiesProvABCSImpl
Target CCB service was: C1FACompletionExtSysStruct (which points to a base product Cobol called CIPOFCEP)

Solution

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In this Document

Goal

Solution

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Extend existing Mobile Workforce Management to Customer Care and Billing Integration (Doc ID 1374508.1)

Applies to:

Goal

Solution

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