Extend existing Mobile Workforce Management to Customer Care and Billing Integration
(Doc ID 1374508.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Mobile Workforce Management - Version 2.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
PIP/PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work
URI - Uniform Resource Identifier
XAI - XML Application Integration
XSL - eXtensible Stylesheet Language
AIA - Application Integration Architecture
We need to extend an existing Mobile Workforce Management to Customer Care and Billing integration.
- PIP ABCS name is: ProcessWorkOrderOUCCBUtilitiesProvABCSImpl
- Target CCB service was: C1FACompletionExtSysStruct (which points to a base product Cobol called CIPOFCEP)
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