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Unable To Re-Open Archived Cases (Doc ID 1384538.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 4.2.1.8 and later
Information in this document applies to any platform.

Symptoms

The system does not allow user to un-archive (re-open) some archived cases. It is allowing un-archiving some cases but not all of them.

Steps to Repeat:
1. Open an archived case
2. Go to Activities tab
3. Observe that there is no option to un-archive the case

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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