Unable To Re-Open Archived Cases
(Doc ID 1384538.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 4.2.1.8 and laterInformation in this document applies to any platform.
Symptoms
The system does not allow user to un-archive (re-open) some archived cases. It is allowing un-archiving some cases but not all of them.
Steps to Repeat:
1. Open an archived case
2. Go to Activities tab
3. Observe that there is no option to un-archive the case
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |