Error While Unlocking Root User With "pin_unlock_service " (Doc ID 1386116.1)

Last updated on OCTOBER 18, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

The root account "root.0.0.0.1" is locked and when trying to unlock by using pin_unlock_service utility, there is an exception as shown below :

How to unlock such a user who was locked out due to too many failed login attempts?

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