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Error While Unlocking Root User With "pin_unlock_service " (Doc ID 1386116.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Goal

The root account "root.0.0.0.1" is locked and when trying to unlock by using pin_unlock_service utility, there is an exception as shown below :
 
 

How to unlock such a user who was locked out due to too many failed login attempts?

Solution

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In this Document
Goal
Solution
References


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