My Oracle Support Banner

Error While Unlocking Root User With "pin_unlock_service " (Doc ID 1386116.1)

Last updated on OCTOBER 18, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


The root account "root." is locked and when trying to unlock by using pin_unlock_service utility, there is an exception as shown below :

How to unlock such a user who was locked out due to too many failed login attempts?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.