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BRM Application Hangs and DMfe #x: not accept token owner (x) messages appear in log (Doc ID 1386175.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After starting of services and performing testing for 1 or 2 days, the application hangs. Testnap hangs (does not connect) and cannot login into client tools like customer center.

On investigation, found lots of errors in dm_oracle pinlog.

Two issues are there:-

1. Application got hanged and not able to connect to Testnap or Client applications.
2. "DMfe #x: not accept token owner (x)" error messages are coming in the dm_oracle.pinlog.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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