Notifications are not being sent from OSM to a work-group user (Doc ID 1389320.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Communications Order and Service Management - Version: 7.0.0 and later   [Release: 7.0.0 and later ]
Information in this document applies to any platform.

Goal

Notifications are not being sent from OSM to a Work-Group user because of a mismatch in CASE.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms