FW: XAI Unauthorized Exception encountered with accessing CCB Show Appointments page
(Doc ID 1410063.1)
Last updated on JUNE 21, 2022
Applies to:Oracle Utilities Framework - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
CCB - Oracle Utilities Customer Care and Billing
MWM - Oracle Utilities Mobile Workforce Management
OUAF/FW - Oracle Utilities Framework
XAI - XML Application Integration
HTTP - HyperText Transfer Protocol
EJB - Enterprise Java Beans
In CCB, do the following.
a) Navigate to the Appointment screen
b) Click on Show Appointments
c) Error communicating with XAI is encountered, screen pop-up says the server has encountered a problem
web.log contains the following error messages:
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