Case From Image -The Scan Folder Specified In Configuration Does Not Exist
(Doc ID 1415228.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 6.0.4 and laterInformation in this document applies to any platform.
Symptoms
In Argus 6.0.4, Error Message: "The scan folder specified in configuration does not exist." occurs while trying to create case from image.
Below are the steps followed to configure case from image:
1. Create a shared directory on a common server.
2. In Argus console, system configuration-->system management-->case processing provide the "Default Network directory for scanned images" as "\\<common_server_name>\<shared_directory>"
3. Log in to Argus and try to create a case from image and error occurs.
2. In Argus console, system configuration-->system management-->case processing provide the "Default Network directory for scanned images" as "\\<common_server_name>\<shared_directory>"
3. Log in to Argus and try to create a case from image and error occurs.
\\<common_server_name>\<shared_directory> is accessible from the application server .
Start->Run ->\\<common_server_name>\<shared_directory> works.
Changes
Cause
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In this Document
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