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Investigating Cause of "ERROR: {960124} CC-Request-Type 3 Received In State Idle" (Doc ID 1415354.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms


The Diameter Control Agent (DCA) is SLEE (Service Logic Execution Environment) interface on the Service Logic Controller (SLC) used for data charging. This interface communicates with the GPRS Support Node (GGSN).

With this problem, the DCA interface reports the following error in its log file:

 

Changes

New traffic is routed to the NCC platform from a recently integrated GGSN.

This GGSN sends charging requests to DCA on the SLC platform.

Cause

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