My Oracle Support Banner

ACC cannot connect to instance: java.rmi.ConnectException: Connection refused to host (Doc ID 1432439.1)

Last updated on DECEMBER 19, 2018

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

The ACC client cannot connect to the Oracle ATG instance.  The log contains this error:


java.rmi.ConnectException: Connection refused to host: 192.168.10.20; nested exception is:
   java.net.ConnectException: Connection timed out: connect
   at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:567)
   at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:185)
   at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:171)
   at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:101)
   at atg.ui.common.model.DynamoUpdateAgentImpl_Stub.isLicensedLocale(Unknown Source)


Users running ACC on other computers are able to connect.

Changes

Firewall or NAT (Network Address Translation) device was added between the ACC client and the Oracle ATG server.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 On the Oracle ATG server
 On the server running the ACC
 Troubleshooting
 Additional Resources
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.