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Mobile Station Client Crashes When An Order Is Removed/Unassigned By A Dispatcher (Doc ID 1444869.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.5.0.14 and later   [Release: 1.5 and later ]
Information in this document applies to any platform.

Symptoms

On MWM v1.5.0.15 Mobile Application:

When a pop-up completion screen is active in the Mobile Application, and the order is removed from the Crew Shift and Mobile Application by Dispatch or through Order Cancellation, the Mobile Station crashes.

This happens consistently and when any pop-up, secondary completion screen is active and the order is removed by dispatch.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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