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Mobile Station Client Crashes When An Order Is Removed/Unassigned By A Dispatcher (Doc ID 1444869.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0.14 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

 MWM - Oracle Utilities Mobile Workforce Management

 

On MWM v1.5.0.15 Mobile Application:

When a pop-up completion screen is active in the Mobile Application, and the order is removed from the Crew Shift and Mobile Application by Dispatch or through Order Cancellation, the Mobile Station crashes.

This happens consistently and when any pop-up, secondary completion screen is active and the order is removed by dispatch.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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