My Oracle Support Banner

Pipeline Warning "Balance group '21832430526' already exist" (Doc ID 1446165.1)

Last updated on OCTOBER 08, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 to 7.2.1.0.1 [Release 7.2.1]
Information in this document applies to any platform.

Goal

In a customer's implementation they do not use PCM_OP_CUST_COMMIT_CUSTOMER opcode to create the accounts because this opcode always opens its own transaction. Also, as part of account synchronization to the pipeline manager, this opcode creates /event/notification/customer/reg_complete event which is set as EndEvent and is required to complete synchronization process for account's creation.

Hence, the EndEvent entry is commented out in the payload xml ( under /sys/eai_js/) because there is no need to generate reg_complete event and this method worked well with the custom way to create accounts.

However, in this situation, during account's creation, lot of times, below warning message appeared a lot of times in the pipeline logs:

10.01.2012 00:27:56 brm ifw IFW WARNING [T:35] 31258
- (ifw.DataPool.BalanceDataModule.Module) Balance group '21787035276' already exist.
10.01.2012 00:27:58 brm ifw IFW WARNING [T:35] 31258
- (ifw.DataPool.BalanceDataModule.Module) Balance group '21832402918' already exist.
10.01.2012 00:28:01 brm ifw IFW WARNING [T:35] 31258
- (ifw.DataPool.BalanceDataModule.Module) Balance group '21832430526' already exist.


What could be the reason of this warning ?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.