Receiving an Order State Policy Not Allowed Error
(Doc ID 1452363.1)
Last updated on MARCH 27, 2019
Applies to:Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.
User is not able to complete the orders and all orders got stuck in OSM 703 . Getting the following information in the OSM log file.
<INFO> <plugin.AutomationEventHandlerImpl> <ExecuteThread: '6' for queue: 'oms.automation'> <Order state policy does not allow automation component processing. Rollbacks event that on event redelivery can be persisted. OrderId task[AlignCUROrderEntryPointTask] histId. Execution will be retried automatically.>
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