Standard Reports Are Disabled Under The Access Rights Tab Under Group Configuration (Doc ID 1454925.1)

Last updated on MAY 02, 2012

Applies to:

Oracle Argus Insight - Version 5.0.4 and later
Information in this document applies to any platform.

Symptoms

Insight is writing the following error in the .err file when going to the access rights tab under group configuration screen: All the standard reports are disabled:

4/24/2012 4:25:50 PM Error in: 'CBITool.GetReportsData' Get Reports data failed System.Runtime.InteropServices.COMException (0x80042902): Enterprise authentication could not log you on. Please make sure your logon information is correct.
at CrystalDecisions.Enterprise.zz_SessionMgrClass.LogonTrustedPrincipal(ISTrustedPrincipal TrustedPrincipal)
at CrystalDecisions.Enterprise.SessionMgr.LogonTrustedPrincipal(TrustedPrincipal trustedPrincipal)
at PRBITool.CBITool.GetEnterpriseSession(String sUID, String sPWD, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 49
at PRBITool.CBITool.GetInfoStore(String sUID, String sPWD, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 104
at PRBITool.CBITool.GetInfoObjectsOnPath(String sUSER, String sPWD, String sDocName, String sDocKind, String sFatherKind, String sFather, String sGrandFather, String sGreatGFather, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 2386
at PRBITool.CBITool.GetInfoObjects(String sUSER, String sPWD, String arrsearchFields, Int32 reportType, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 507
at PRBITool.CBITool.GetReportsData(String sUserOrGroup, Int32 sUID, String sUserName, String sPWD, Int32 ReportType, String SearchWith, String AllReports, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 899



Cause

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