Standard Reports Are Disabled Under The Access Rights Tab Under Group Configuration (Doc ID 1454925.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

Insight is writing the following error in the .err file when going to the access rights tab under group configuration screen: All the standard reports are disabled:

4/24/2012 4:25:50 PM Error in: 'CBITool.GetReportsData' Get Reports data failed System.Runtime.InteropServices.COMException (0x80042902): Enterprise authentication could not log you on. Please make sure your logon information is correct.
at CrystalDecisions.Enterprise.zz_SessionMgrClass.LogonTrustedPrincipal(ISTrustedPrincipal TrustedPrincipal)
at CrystalDecisions.Enterprise.SessionMgr.LogonTrustedPrincipal(TrustedPrincipal trustedPrincipal)
at PRBITool.CBITool.GetEnterpriseSession(String sUID, String sPWD, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 49
at PRBITool.CBITool.GetInfoStore(String sUID, String sPWD, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 104
at PRBITool.CBITool.GetInfoObjectsOnPath(String sUSER, String sPWD, String sDocName, String sDocKind, String sFatherKind, String sFather, String sGrandFather, String sGreatGFather, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 2386
at PRBITool.CBITool.GetInfoObjects(String sUSER, String sPWD, String arrsearchFields, Int32 reportType, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 507
at PRBITool.CBITool.GetReportsData(String sUserOrGroup, Int32 sUID, String sUserName, String sPWD, Int32 ReportType, String SearchWith, String AllReports, String sBOServerName) in C:\Argus Insight\SOURCE\BI Tool DLL\PRBOXI DLL\CBITool.cs:line 899

Cause

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