Cannot Alter Closed Bill From FM_BILL_POL_POST_BILLING
(Doc ID 1455551.1)
Last updated on MARCH 31, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
1) 01 jan : create account with a monthly cycle forward fees
2) 10 jan : create an adjustment and see that there is an unallocated /item/adjustment created
3) 10 jan : Due to a customization in "fm_bill_pol_post_billing.c" to call 'op_bill_item_transfer' in order to move amount from the /item/adjustment to /item/cycle_forward
4) 01 feb : run trial billing (op_bill_make_trial_bill) and you will get below error :
cm.pinlog
=======
5) 01 feb : if you run regular billing ( op_bill_make_bill) , there is no issue and it goes through fine. Assume that the same piece of policy customization is called again and executed correctly
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |