PM Cycle Batch Job Fails with Error: ORA-01476 Divisor is Equal to Zero (Doc ID 1461607.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms


When the difference between the min and max current meter reading in the Runtime Entry Log is zero (v_units_per_day), the following error is displayed in the PM_CYCLE batch log


ERROR
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Calculate Forecast Schedule Date Error with PM Master.  ORA-01476: Divisor is Equal to Zero


STEPS
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The issue can be reproduced at will with the following steps:

1. In the Runtime Entry Log, enter readings for an Asset for different days but keep the meter reading value the same.
2. Create a Run-Time PM Master against the Asset and activate it.
3. Run Batch.
4. Divisor is equal to zero error is displayed in the PM _CYCLE batch log.

Cause

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