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Cannot Delete a User [1216] User is logged in. Cannot delete the user now. Errors (Doc ID 1473537.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Financial Services Profitability Management - Version 5.1 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 and later
Oracle Financial Services Asset Liability Management - Version 5.1 and later
Oracle Financial Services Funds Transfer Pricing - Version 5.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On OFSAAI, when attempting to delete a user who is no longer active using User Maintenance delete option the following error is displayed:

ERROR
[1216] User is logged in.  Cannot delete the user now.


The user is not actually logged in but is listed in the screen:
Security Management  >>User Activity Report >> Currently Logged in Users.

Steps to reproduce

The issue can be reproduced at will with the following steps:
1. Security Management -> User Maintenance
2. Select user and delete

Cause

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