Sending An Email Results Out In: 5.2.3 User Limit 0f xxx KiloBytes On Message Size Exceeded (Doc ID 1479506.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Communications Messaging Server - Version 6.0.0 and later
Information in this document applies to any platform.

Symptoms

Following error is observed in the email client as well as in smtp logs when sending an email with attachment sizing more than 2MB:

a message size of 2202 kilobytes exceeds the size limit of 2200 kilobytes computed for this transaction

Note: Size of the attachment and in the error message may vary depending on the environmental settings discussed later in the document.

Changes

Cause

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In this Document

Convergence Screen Shot

What settings restrict the size of email a user can receive ?

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