Payment Issue When Account In Migrated From Secondary To Primary Schema (Doc ID 1483677.1)

Last updated on JUNE 23, 2022

Applies to:

Symptoms

We are able to make a payment for the migrated account when it is moved from primary to secondary, but when we move account from secondary to primary, we are unable to make payment and the product DB number is coming as 0.0.0.0.

Reproducible steps:

1)  Create account on schema 2. Pricing offers (product, discount, deal, plan) on schema 1.
2)  Use PCM_OP_CUST_MODIFY_CUSTOMER to purchase above offers for the account successfully.
3)  Verify the return flist to have the offers pointing to schema of the account(0.0.0.2).
4)  Verify the purchased offers (purchased_product, purchased_discount) point to pricing offers in schema 2.

Changes

Cause

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