My Oracle Support Banner

CCG Snapshot Reports Export Issue: Caused by: java.lang.OutOfMemoryError: Java heap space (Doc ID 1486370.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.


On : 5.5.1 version, Oracle Configuration Controls Governor (CCG):

CCG monitors setup data in business management applications. It can take snapshots that document application setups; compare snapshots with one another to show how application setups differ; and employ change tracking to monitor changes. When attempting to export the snapshot in HTML and PDF, the following error occurs.

OBIP Exception is :: oracle.apps.xdo.XDOException
Caused by: java.lang.OutOfMemoryError: Java heap space
at oracle.xdo.parser.v2.XMLDocument.createNodeFromType(
at oracle.xdo.parser.v2.XMLDocument.createNodeFromType(
at oracle.xdo.parser.v2.XMLDocument.createTextNode(
at oracle.xdo.parser.v2.DocumentBuilder.characters(
at oracle.xdo.parser.v2.NonValidatingParser.reportCharacters(
at oracle.xdo.parser.v2.NonValidatingParser.parseText(
at oracle.xdo.parser.v2.NonValidatingParser.parseElement(
at oracle.xdo.parser.v2.NonValidatingParser.parseRootElement(
at oracle.xdo.parser.v2.NonValidatingParser.parseDocument(
at oracle.xdo.parser.v2.XMLParser.parse(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(

The issue can be reproduced at will with the following steps:
1. Login to CCG 551 as amadmin.
2. Define a snapshot and run the same.
3. Try exporting the details in HTML and PDF format.

The issue has the following business impact:
Due to this issue, users cannot export the results in HTML and PDF format.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.