Billing Fails For Some Accounts In Production
(Doc ID 1488413.1)
Last updated on DECEMBER 14, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.1 to 188.8.131.52.0 [Release 7.3.1]
Information in this document applies to any platform.
Every month lot of accounts are not getting billed.
* Everyday various accounts are picked for billing as per their billing cycle but a lot of them fail
* according to you billing is run automatically via a cron job that runs daily
If you suspend the account ( inactive) and reactivate the account, then the account gets billed successfully
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