CCG Report Export Fails in PDF and HTML: XML-20221: (Fatal Error) Invalid char in text: OBIP Exception is :: oracle.apps.xdo.XDOException (Doc ID 1489355.1)

Symptoms

On : 5.5.1 version, Oracle Configuration Controls Governor (CCG): Reports-related Functionality
CCG monitors setup data in business management applications. When attempting to export any snapshot report as a PDF or HTML the following error occurs.

ERROR
----------------------
HTML error:

javax.servlet.servletException. servlet execution threw and exception

  Java.lang.Noclassfounderror:com/applimation/amplatform/api/report/obip/obipAPI

Catalina.out
--------------------
[031110_104831898][oracle.apps.xdo.common.xml.XSLTWrapper][EXCEPTION] XSL error:

: XML-20221: (Fatal Error) Invalid char in text.
: XML-20221: (Fatal Error) Invalid char in text.

OBIP Exception is :: oracle.apps.xdo.XDOException
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at oracle.apps.xdo.common.xml.XSLT10gR1.invokeParse(Unknown Source)
at oracle.apps.xdo.common.xml.XSLT10gR1.transform(Unknown Source)
at oracle.apps.xdo.common.xml.XSLTWrapper.transform(Unknown Source)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(Unknown Source


  STEPS
  -----------------------
  The issue can be reproduced at will with the following steps:

1.  Workbench – CCG
2.  Select Change Tracker
3.  Click Show All
4.  Select an application by checking the box and then select “Changes”
5.  Select an application and click Export Selected
6.  Pick a Format (HTML, PDF, CSV). Both HTML and PDF give the “HTTP Status 500” error
7.  CSV seems to work fine.

  BUSINESS IMPACT
  -----------------------
  The issue has the following business impact:
  Due to this issue, users cannot export reports in change tracking

Cause

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