CM Cores Or Hangs Continuously When CM Cache Is Refreshed (Doc ID 1493532.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Relating to re-initializing cache, we need some help to identify the issue we are seeing in production.

CM goes on infinite loop. We have a load balancer node which can route to specific BRM systems.

One of the nodes does not respond as CM goes unresponsive due to lack of memory.

Cause

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