Lost Correction Reads In CCB
(Doc ID 1494850.1)
Last updated on AUGUST 03, 2022
Applies to:
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 to 3.1.1 [Release 3.1]Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.
Symptoms
If a corrected read notification is sent from MDM to CCB while the associated bill segment is still freezable, the corrected read / OCBG immediately goes to the 'No Processing Required' status, essentially hiding it. This is not desired as more appropriate reads are available for this bill segment and its usage, and should be highlighted to the user.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |