Lost Correction Reads In CCB
Last updated on SEPTEMBER 28, 2012
Applies to:Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 to 3.1.1 [Release 3.1]
Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.
If a corrected read notification is sent from MDM to CCB while the associated bill segment is still freezable, the corrected read / OCBG immediately goes to the 'No Processing Required' status, essentially hiding it. This is not desired as more appropriate reads are available for this bill segment and its usage, and should be highlighted to the user.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms