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LSDB5107: Unable to Select USER Record(s) when Opening Default EIP Login Page (Doc ID 1495207.1)

Last updated on JULY 15, 2019

Applies to:

Oracle Utilities Meter Data Management - Version 1.6.1.7 and later
Information in this document applies to any platform.

Symptoms

 

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

EIP - Oracle Utilities Energy Information Platform
MDM - Oracle Utilities Meter Data Management

When attempting to open the lodestar/ccs login page the following error occurs.

ERROR
-----------------------
Server error in '/lodestar' application
LSDB5107: Unable to select USER record(s)
Object reference not set to an instance of an object

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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