ERROR: Contact your system administrator InnerException: The Promote method returned an invalid value for the distributed transaction.
(Doc ID 1495303.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 7.0.1 and laterInformation in this document applies to any platform.
Symptoms
After upgrading to 7.0.1:
When attempting to follow the instructions in the installation guide under chapter 14 Argus Password Management - Cryptography Tool.
The following error is seen when setting the encrypted password for the common accounts (login, login_i, login_ips) in the status window:
9/27/2012 5:23:40 PM: ERROR: Contact your system administrator InnerException: The Promote method returned an invalid value for the distributed transaction.
9/27/2012 5:23:40 PM: Validating User: ARGUS_SAFETY_LOGIN ondatabase: [database name]
9/27/2012 5:23:40 PM: Start validation
9/27/2012 5:23:40 PM: Main Execution started
9/27/2012 5:23:40 PM: Audit Entry Done-Transaction not yetcomplete
9/27/2012 5:23:40 PM: Transaction Open
9/27/2012 5:23:40 PM: DBA Credentials validated
9/27/2012 5:23:40 PM: Default Enterprise: 1
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |