Error In Automation Task
(Doc ID 1502384.1)
Last updated on MAY 02, 2023
Applies to:
Oracle Communications Order and Service Management - Version 7.0.3 to 7.2.0 [Release 7.0.0 to 7.2]Information in this document applies to any platform.
Symptoms
Customer observes a phenomenon that some specific orders in automation task, do not get assigned to "oms-automation" that is a user of automation task.
For other orders, when the TaskState moves into " Received" state, then it gets assigned to "oms-automation" and TaskState moves to "Accepted" state and start executing the automation.
Automation task is not getting picked by automation task after 3 amendments.
When a rule task evaluation triggers an automation tasks processing in an amendment flow, the automation task is not processed by automation plugin.
Platform :
OSM version 7.0.3.14.1
OS Linux x86-64
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |