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OC8 Installer Gives Error When it Upgrades an Existing Profile (Doc ID 1504068.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Information in this document applies to any platform.


The Outlook Connector 8 (OC8) installer gives an error when it upgrades an existing profile.

Error shows:

Program Compatibility Assistant

This program might not have installed correctly

If this program didn't install correctly, try reinstalling using settings that are compatible with this version of Windows.

Image of error:


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