Preferred State Shows Incorrect Value In Work Flow Rules (Doc ID 1504166.1)

Last updated on JULY 13, 2023

Applies to:

Goal

We are creating workflow rule with advanced condition. Below are the rules:

From - Data Entry, To - Quality Review, Group - Quality Review, Preferred State - Quality Review with A/C
From - Data Entry, To - Medical Review, Group - Medical Review, Preferred State - Medical Review with A/C

After creating this 2 rules, we see that both the rules display same preferred state. i.e. Medical Review. Why?
 

Solution

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