Getting Blank Screen When Logging Into Argus For Some Users (Doc ID 1506658.1)

Last updated on SEPTEMBER 02, 2014

Applies to:

Oracle Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.

Symptoms

Getting blank screen when logging into argus safety for some users

Steps to Repeat:
1. Launch Argus Safety using load balanced URL
2. Enter username/password and click on login
3. Observe that it shows the blank screen

Note:
1. This issue is happening only for some users
2. Users that are seeing the issue can login to Argus using the IP address of the load balancer
3. Users that are seeing the issue can login to Argus Safety using the direct web server link

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms