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Can't Create Adjustments With Included Taxes (Doc ID 1509814.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), when creating adjustments with included taxes via Customer Center, execution of the "PCM_OP_AR_BILL_ADJUSTMENT" fails with the following return flist:

# number of field entries allocated 20, used 3
0 PIN_FLD_POID POID    [0] 0.0.0.1 /bill 18945082 3
0 PIN_FLD_DESCR STR    [0] "Error Occured. Please refer the log file for further details. \n"
0 PIN_FLD_RESULT ENUM  [0] 0

Cause

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In this Document
Symptoms
Cause
Solution
References


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