The RDA Data Collection Module Hangs at Step "listing the soft link files in /IN/service_packages"
(Doc ID 1520232.1)
Last updated on FEBRUARY 28, 2019
Applies to:Oracle Communications Network Charging and Control - Version 4.0.0 and later
Information in this document applies to any platform.
When running a Remote Diagnostic Agent (RDA) data collection such as the one described in Note 1476130.1 on a Network Charging and Control (NCC) installation, RDA seems to be stuck at the following step in its execution :
It seems blocked at that stage and doesn't continue its normal execution.
Recent creation of symbolic links in the /IN/service_packages/ directory or in one of its subdirectories.
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